Commonly asked questions
Do you have a retail store?
We use multiple warehouses across USA to fulfill your orders, however we do not have a retail store yet.
I don't know which paint should I get. Can you recommend us anything?
OF course! Give us a call or if we don't answer leave us a message in the live chat or email us. We will respond to you with the best supplies for your paintings.
How can I track my order?
The easiest way is to send us a message via live chat, contact form or email with your order number and we will manually check where's your order.
How can I return or exchange a product?
To return or exchange a product, please contact us at info@artspices.com and we will assist you with the process.
Do you ship internationally?
The automated ordering system will not allow you to place an order with a shipping address outside of USA. However reach out to us and we will check if we can send a product to you.
What is your policy on product warranty and returns?
Please refer to our return policy for information on product warranty and returns. If you have any further questions, feel free to contact us at info@artspices.com.
Can I cancel my order after it has been placed?
Please contact us immediately at info@artspices.com and we might be able to cancel your order.
How do I receive updates on new arrivals and promotions?
Please subscribe to our newsletter at the bottom of the website and we will keep you informed.